By default, all email addressed to your domain is forwarded to the
default mail forwarding address listed within Email Settings under
your Control Panel. As such, email addressed to anyone@yourdomain.com
will be forwarded to your "real" email address. An
alternative to having mail forwarded is to retrieve mail from
POP mailboxes.
If you remove the default mail forwarding address, all mail not specifically
forwarded will be held in the master POP account. Instruction for receiving
mail from the master POP account can be found below.
You can also setup five private POP accounts for individual mailboxes
within Email Settings under your Control Panel. For example, email addressed
to sales@yourdomain.com could be held in a private POP mailbox and be accessed
with a unique id and password.
To recap, the master POP account is merely an alternative to the default
mail forwarding address. If you remove the default mail forwarding address
all that was normally forwarded to that address will be held in the master
POP account. The five additional POP accounts within Email Settings allow for
more privacy in retrieving email to specific addresses.
Configuring the Master POP Account
To retrieve email from the master POP account, you must first
remove the default mail forwarding address in Email Settings
under your Control Panel. By removing the default mail forwarding
address, all mail addressed to your domain can be retrieved
from the master POP account rather than being forwarded. The
additional POP accounts are for specific aliases which require
their own private mail box. In order to access the master POP
account, SUNNY OASIS will need to assign a password for you
to gain access. If needed, send email to support@sunnyoasis.com and
include the domain name of the site in question as well as the desired
mail password.
Configuring the 5 POP Accounts within the Control Panel
Locate the "POP Accounts" section in Email Settings. To create a new
POP account, enter the username of the new POP account. For example, if you want
email addressed to webmaster@yourdomain.com to be held in a POP account, enter
the username "webmaster" in the column titled, "@yourdomain".
Be sure to enter a unique id and password for each new POP account as
illustrated below.
For this example, the following settings
would be used to access the "webmaster" POP
account:
POP Account: customer1@yourdomain.com
SMTP Server: (use the SMTP server provided by your ISP)
*** Important ***
The User ID for the additional POP accounts is NOT the same
as your account userid. You need to assign unique ids and passwords for access
to the additional POPs for privacy.
Do not remove the default mail forwarding address in Email Settings unless
you will be retrieving email from the master POP account.
If more than five POP accounts are needed,
contact sales@sunnyoasis.com.